- $6 Flat Rate Shipping
- FREE Shipping on orders over $89
- Additional options for expedited shipping at checkout
- Orders placed by 1pm CST M-F ship out the same day*
- Tracking email will be sent from our website, Stamps.com or UPS.com
Enjoy flat rate or free shipping! All items qualify for free shipping when your order totals $89.00 or more. (99ยข handling fee applies.) Product purchases under $89 have a flat rate $6.99 shipping and handling fee. Gift certificates are emailed to the gift recipient therefore no shipping charge will apply for this item.
Tracking emails will be sent from our carriers so please watch your email from Stamps.com UPS or FedEx. If you created an account, you may also log in to get your tracking information. Please note that the rates for AK, HI or PR are subject to additional shipping fee if necessary due to weight of package. We will ship to your location without additional charge when possible or will contact you regarding additional shipping if our flat rate shipping fee will not cover the cost. At that time, you may accept the charge or cancel the order for refund. Thank you! Allow 6-9 business days for delivery of Free Shipping and Standard Shipping orders.*
Need it faster? We have shipping options! Choose 3-5 day Priority or Preferred Shipping or 1-2 day Express Shipping at checkout. Priority, Preferred and Express shipping rates are quoted at checkout. Please note that orders placed on holidays, weekends, postal holidays or after 1 pm CST will be processed the next business day*. If you are not seeing expedited shipping as an option, it has been removed to avoid unrealized expectations during holidays.
NOTE: Shipping times are not guaranteed for free, standard shipping, ground or priority but express shipping times are guaranteed in the number of business days stated at checkout. Orders placed after 1pm CST will begin ship time frame the next business day. If your express package does not arrive in the time stated, the difference in shipping will be refunded if you contact us within 7 days of your order date. USPS and UPS are not guaranteeing other methods of shipping as of 2020 due to the unprecedented volume of packages due to increased numbers of online shoppers.
*Items ordered M-F typically ship out the same day if ordered by 1pm CST. We do not ship on Saturdays, Sunday or postal holidays so orders placed over a weekend typically leave our warehouse within 24-72 hours after purchase. Items that require extra processing time include Spectra S3 Pro Hospital Grade Breast Pumps and Arm's Reach Cribs and Bassinets which may take 10-14 business days for delivery.
** Unfortunately, due to a rash of fraudulent orders and to protect our company and our customers, we reserve the right not to ship to UPS stores or freight forwarding companies.
Package Tracking & Delivery
Lactation Connection sends tracking emails through USPS, Stamps.com, UPS or Fedex. If for any reason, you have not received your package once it shows delivered, please contact us immediately. Although mis-delivered packages are rare, contact us within 7 days of the carrier confirmed delivery date. At that time we will contact the carrier for the geo-location of the delivery. We are not responsible for packages lost or stolen after carrier confirmed delivery.
Green Initiative Packaging
Lactation Connection practices a green initiative and use eco-bagging whenever possible rather than retail packages. This minimal packaging saves the environment from
unnecessary waste and saves the customer from having higher shipping costs. We also use compostable boxes rather than Tyvek bags on more than 99% of shipments. Boxes are used not only because they are recyclable and bio-degradable, but we find that they reach their destination safely more often than a lightweight bag that may be lost more easily in transit.